These terms and conditions (“Terms”) apply to website www.cinthol.com (“Website”) and transaction made on it. These Terms are electronic record do not require physical or digital signature.

General Terms

Godrej Consumer Products Limited (“GCPL”) provides the content, goods and services available on this Website to you subject to these Terms, other policies specified on this Website and applicable laws. By accessing or using this Website, you are acknowledging that you have read, understood and you agree, to be bound by these Terms including other policies referred to in it.So it’s in your interest to read these Terms carefully.

Commercial Terms

Certain specific terms and conditions may apply to purchase goods on Website which will be disclosed on the Website at appropriate place. Such commercial terms may have details including product price, payment terms, delivery terms, tax related, return, refund etc. By entering into such transaction, you are acknowledging that you have read, understood and you agree, to be bound by those commercial terms.


We may receive some information while you access the Website and/or purchase any product on it. We (or our authorised vendors) may have to retain such information to keep record of your transaction on the Website or for other legitimate purpose.We take confidentialinformation of users seriously. We are certainly sensitive to personalinformation of the users. We are committed to keep confidential information of users secured by taking appropriate measures. Please read our Privacy Policyto know about whatinformation we may collect and how we may use it.

Our Endeavour

We will endeavour to fulfil your product order as placed on this Website. In the event of our inability to fulfil it partially or fully, we will inform you about the same.

Accuracy of Information

We try our best to be as accurate as possible when describing our products on the Website in all material respect. However, there may be some variation in products in terms of looks, colours, description etc. which will not be significant.

Use of Third Party Services

We use third parties to help you having better experience of this Website. Such third parties include payment gateway, vendors helping us in logistics and content development etc. While using this Website or placing an order on it, you may be directed to such third party websites / services. Your access or use of such third party websites will be subject to terms and policies of those websites / third party vendors. You may refuse to use such third party website or services which, however, may affect your experience of this Website. We will not be responsible for the failure of such third party websites or vendors. We, however, may attempt to coordinate for your issue with such third party websites / vendors on reasonable efforts basis.

Special Features, Functionality and Events

GCPLmay offer certain special features and functionality or events (such as contests, promotions or other offerings) which may be subject to terms of use, rules and/or policies in addition to or in lieu of these Terms and Conditions. In such cases, we will notify you of this and if you choose to take benefits of these offerings, you agree to such additional or separate terms of use, rules and/or policies.

Intellectual Property

All information and content available on the website, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is the property of GCPL, or third parties which have authorised GCPL to use it.

Except as set forth in these Terms and applicable laws, you are not permitted be use, copy, modify or otherwise exploit the Content, in whole or in part, for any other purpose.

Our Representations, Warranties and Limitation of Liability

Save to the extent specifically provided for, we do not make any specific and implied warranty in respect of this Website or any product made available on it.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (in contract, tort (including negligence) or otherwise), under any circumstances, for any interruption of business, access delays or interruptions to the Website. We will not be responsible for non-delivery, mis-delivery, loss or damages of any sort incurred as a result of events beyond our reasonable control as described in a clause titled as Force Majeure.

Products on this Website are based on formulations which are not in violation of any Indian laws. Though enormous efforts are made and precautions taken to render the products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactionsto certain individuals or adversely affect individuals with pre-existing medical or other conditions. Please make yourself aware of the ingredients and usage instructions of each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precaution/ professional medical/ dermatological advice before using any of our personal care products that you may be allergic to. You agree that GCPLwill not be responsible or liable for any allergic reactions to you on account of usage of our products. For any purchases made through GCPL, you will inter alia be governed by the limitation of liability and disclaimer conditions.

Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the Website or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.

For proven defect in our Product, we may replace such defective Product or pay price of such Product if we are unable to provide you replacement which will be the sole remedy for proven defective product.